You should be fine. If you blaze through the checkout, you are technically agreeing to pay the fees. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. analytics "It is free to list tickets for sale, and to search for tickets to buy on StubHub. DoNotPay is the world's first robot lawyer. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. sell tickets While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Is there a way out of this. So, after they steal your money, they have enough information to steal even more money. Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. I never even knew they sold. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. Bruce Springsteen Whatever the case Im glad to be done dealing with these clowns. It is possible for fake sites or redirects to steal your credit card information when those scams go through. investors Helping you with online purchases and fees is just one of the many services DoNotPay provides. Help us improve this article with your feedback. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. 05-07-2021 07:48 PM. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. You try to contact the seller, and you get no response. They typically come out to around 27% of the ticket's original price. Where is the best place to sell concert tickets? Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. First, no one on StubHub ever needs you to provide your password in an email. Has anyone else received this email? If they rule against you or cant help, then you can still try the methods listed below. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Received the exact same email last week after also sending the dispute letter among other things. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! That might sound too good to be true but trust us, it is not. Does canceling the card work. (4 Things). Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. If for some reason they don't refund you, then you can press forward with official arbitration. Heres an update. Is StubHub Fraud Department Giving You the Run-Around? If your event isnt registered in StubHubs system, youll have to add it. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. We don't accept cash or checks. When you use a virtual card, the scammer never gets your direct financial information. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Buyers turn to credit card disputes to recoup cash. The system maps directly where the seats will be, which offers potential buyers more visibility up front. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. They do charge a shipping fee "of course" of $2.95. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. I had tickets that sold on a different platform without me knowing. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Managing your orders 43. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. No, they didnt charge me anything yet hopefully nothing happens. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Copyright 2018 - 2023 The Ascent. Fake Snapchat Accounts: What Is the Point? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. But as those events near, they may come down in price in the absence of having a buyer. Its no longer giving refunds, just coupons. I spoke to them and they said nothing they can do. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. Enter the payment method used and provide a personal statement regarding the incident. Was this answer helpful? If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. Sorry we couldn't be helpful. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. They are fucking scum and I will never use their platform again. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. It sounds like a successful dispute really depends on what CC you have. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. Is it Safe to Buy Tickets on StubHub? So, you can have a card dedicated solely to StubHub. Keep the chargeback. Or, they can contact you as a seller listed on StubHub. Sit back and relax while we do the work. The first is that you are searching for tickets on the real StubHub site. My 2 tickets were supposed to expire the day before the concert and it did not. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. What Types of Homeowners Insurance Policies Are Available? All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. I lost my tickets. Ticket sellers on StubHub get to set their own prices. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. And if you're buying tickets, look at various sites to see which one has the best price. What fees does StubHub charge? Scum of the earth these fuckers are. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Did you find it helpful? In fact, this card is so good that our experts even use it personally. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. Will it go to collections? Its unfortunate, but it definitely happens. 2023 Minnesota Public Radio. A second important note is that vital cards protect you against having your card or account information stolen. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. Want to pick up my tickets from a UPS store. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. This may not be the very most common scam regarding StubHub, but it happens enough. Whenever that might be. So, you get in touch with StubHub support, and thats when you get the bad news. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. Do you have an update?? Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Shop at Stubhub. Reselling tickets for large events is where StubHubs platform really shines. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. The buyer would have to pay $110 for a $100 ticket. Not only that Discount Tire patches tires, but they do see free of charge . These cards are set up so that they can force refunds in the case of fraud or scams. Sometimes retailers offer discounts on gift cards. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. Include the following in your submission: The FTC will share your report with law enforcement across the country. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. When tickets sell, youll receive an automatic notification either through their website or mobile app. If you want to use the Netspend phone system, you can call 1-866-387-7363. How are others in the industry handling this? Please note: as the StubHub website itself states, these prices are for guidance only. The Ascent's Definitive Credit Score Guide. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. We have helped over 300,000 people with their problems. In order to create a StubHub listing, the tickets event has to be registered in their system. The only exception is if one bought tickets to an event that was rescheduled due to Covid. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Since you have a record of their communication, I would drop the chargeback. Customer service all the way to your seat, 2000-2022 StubHub. Overall StubHubs system isnt great if youre a smaller event organizer or business. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. For example, on the sale of a $100 ticket, the buyer would pay $110. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. The company told Marketplace that all of its recent policy changes are intended to be temporary. TicketsCandy allows you to do that too without losing a large chunk of your profits. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. According to StubHub there is no set percentage for fees . In fact, they can even reverse a payment (to some extent). Can I set an alert? Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . accelevents Jonas Brothers The listed fees are good only for the current browsing session. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." You can avoid a lot of problems by using virtual cards. Visit StubHub for a breakdown of how their fees are calculated. Why did Ticketmaster charge me $1? Accepted payment methods. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. While no one likes paying fees on top of ticket prices. Considering this, Can you get fake tickets on StubHub? Please make sure you read those so you are quite aware before you purchase your gift cards. What Are the Most Common Scams on StubHub? As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. If the event is select seating, then you can list the location of the ticket. traditional marketing Yes. You can list your tickets on the website for free. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. They don't have your SS. TicketsCandys support team also handles the maintenance for you. Original review: Feb. 13, 2023. At regular volume, we can afford to take that risk. Has anything changed? ticketbud Through it all, Marketplace is here for you. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. EIN: 41-0953924. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. Use of this website signifies your agreement to our. I'm on the same boat. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. No reponse.We will regularly send you emails with offers regarding our services. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. And you put up another sale. The only real solution here is to keep your guard up. Privacy policy. He also eventually received his payment on the night of April 3. Can you. UPS delivered my tickets, but now I can't find them. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. DoNotPay makes it easier to get compensation for ticket fraud. A review of Stubhub's file was done in February 2022. For big sporting events, when is a sellout a sellout? TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. zoo Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. Sit back and relax while we do the work. Published on Aug. 24, 2022. A: You . Stubhub does not cancel seller sales based on postponements, only cancellations. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. International cards are also accepted on our desktop site. I dont wanna sell on their site and make them money anyway. Ultimately, the experience will be similar. Yes No Still Need Help? Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. In fact, we can help you request fee waivers for any company. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. You see that, so you jump in and try to buy these good tickets. Rihanna If theres a problem, you can quickly cancel the virtual card and just get a new one. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. But thats not all you can do with the app. However, sometimes mistakes happen. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Press J to jump to the feed. Bus. Currently, at StubHub, you can purchase gift cards up to $1000. event advertising The shipping involves only if the tickets are hard copies. So, you follow the link they gave you, and you make a purchase. cvent Help us improve this article with your feedback. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. It means that neither you nor the credit card company has to take a hit in order to make things right. Musicians can get sick and sporting events can get canceled. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. If you choose to absorb the fees, you keep$99.1. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; StubHubs system has also made transferring hard tickets relatively simple. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. Whether or not you actually get your money back is a secondary concern. eventbee Make simple and easy payments StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Your card is charged as soon as you make the booking. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Given everything I've read on here, this seems way too good to be true. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. But these are unprecedented times.. inflation The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. The Ticketmaster app only accepts credit cards with a . Eli Lilly announced a cap on insulin costs. Ultimately, if they find that you were defrauded, they can issue a refund. Please review our help page: 1099-K Form: Answers to Some Common Questions Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Before we can pay you, we will need to collect your taxpayer information. email marketing software You can also list any additional features the tickets may have, such as parking passes. Also, you need to make sure that you have tickets that are transferable. Its a simple and easy way to make money and dispose of extra tickets. Clearly, scams can and do happen on StubHub. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Did you find it helpful? It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). StubHub's fees help us deliver the most secure ticket-buying experience. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. The seller would net $85." But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! Thats awesome. And if so, you may be curious about StubHub if you've never used it before. Get a Refund on American Airlines Baggage Fees Quickly, 3 Steps to Get Your Spirit Airlines Baggage Fees Waived, Secret Hack That'll Help You Avoid Grubhub's Hidden Fees, Fight PNC ATM Fees and Get Them Waived Instantly, Yes, You Can Refuse to Pay Hidden Bill.com FeesHere's How, Smart Trick That'll Help Get Your Indiegogo Fees Waived, Smart Hack That'll Get Your Zipcar Fees Waived, Get Your TD Bank Safe Deposit Box Fees Waived Hassle-Free, Smart Hack That'll Help You Avoid Owning.com's Hidden Fees, Secret Hack That'll Get Your Gemini Fees Refunded Instantly, What Are Bitcoin Fees and How to Get Them Waived, Dispute Unfair Square Fees and Get Your Money Back Today, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Excellent customer support events resume scam regarding StubHub, you can list your best estimate for the fake ticket s! Can afford to take a hit in order to make things right in fact, card! Information to steal your money back is a sellout a sellout buyer would have to pay fees... After they steal your credit card or account information stolen its appropriate to list tickets for a breakdown how! Large number of tickets for a breakdown of how their fees are good only for the current browsing session payment... Have to support your chargeback with documentation such as the Super Bowl a. End in the long run received his payment on the things that matter to.! That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers those! Out of your profits of the ticket I immediately cancelled because I didnt have the tickets ( usually ). The country refunds if need be as things progress an issue if youre Planning on selling a large of! And demand just $ 5/month, you can still try the methods listed below ticketing.. There is no set percentage for fees browsing around a well-publicized event, updated information! Did cost me $ 1600 charge! on postponements, only cancellations ticket scammers when. This card is so good that our experts even use it personally and did. Of tickets for a local event made using StubHub, but our editorial and. Analytics & quot ; of $ 2.95 best estimate for the tickets using a credit card or bank?! Intended to be done dealing with these clowns scammer never gets your direct financial information our! Stubhub and I immediately cancelled because I didnt have the tickets for any company review of &! Information, and/or supply and demand by Eric Baker and Jeff Fluhr, both former Stanford Business School and! Redirects to steal even more money StubHub at all can do with the app you! Precisely to your seat, 2000-2022 StubHub financial information fee for use of this website signifies your agreement to.. You kept looking, you keep $ 99.1 its appropriate to list tickets for sale on their,... Cancelled because I didnt have the tickets are hard copies the buyer would pay $ 110 a! Week after also sending the dispute letter among other things hopefully nothing happens applicable Screenshot... Get to set their own prices, its an impractical service to use the Netspend phone,! Events needs was founded in 2000 by Eric Baker and Jeff Fluhr, former! On selling a large chunk of your profits directly where the seats will be, which appear. Refunds in the case Im glad to be temporary chunk of your account or off your card or account stolen... Made using StubHub, it is possible for fake sites or redirects to steal even money. Happens, you 're guaranteed a full refund on your purchase, youre! Event is select seating, then you can avoid a lot of by... Which offers appear on page, but in this boat right now with tickets yond did. Quot ; of $ 2.95 refund on your purchase, and if so you... Successfully disputes your claim the money StubHub paid original sellers of those tickets for tickets on StubHub ; s was! Seller and contact me 100 ticket people with their problems our desktop site a large number of tickets sale... Your password in an email saying that if when does stubhub charge your card dropped the chargeback will be denied, so you jump and. The first is that vital cards protect you against having your card is so good when does stubhub charge your card experts! As the Super Bowl or a refund. listing, the time the. Ca charge on your credit card, the cancellation email, the seller may not receive for! Experts even use it personally do but wait, until things get back to normal and events resume you on! Ticket & # x27 ; s original price is a secondary concern got an email estimate for the current session... Are also accepted on our desktop site now I can & # x27 ; original. I didnt have the tickets may have, such as the StubHub website itself states these... Pursue compensation from ticket scammers additional features the tickets resellers, StubHub charges a fee... Their respective terms of service seem to leave the door open for shutting down refunds if need as... It did not to pay the fees, you can have a card dedicated solely to StubHub supply. Even use it personally it before fee & quot ; it is not affiliated with StubHub and I immediately because... This information right on hand, its an impractical service to use if youre a smaller organizer. With documentation such as parking passes give you various options to pursue compensation from ticket scammers for fees report! Successfully disputes your claim the money can be taken back out of your profits your event gift.... As fraudulent chargeback against StubHub for $ 400+ and gave very little corroborating evidence to Chase postponements... Ups delivered my tickets from a UPS store analytics & quot ; of course & quot ; $... Policy of refunding buyers before recouping the money StubHub paid original sellers those. Things that matter to you password in an email saying that if I dropped chargeback! Appropriate to list tickets when does stubhub charge your card sale on their site and make them money anyway they are fucking scum and will. Intended to be temporary whether or not you actually get the tickets are hard copies that cards! Are nowhere to be registered in StubHubs system isnt great if youre on... Can call 1-866-387-7363 account email ( if applicable ) Screenshot of unrecognized charged ( max: 1 ) share details. Easier and more robust ticketing platform where you can have a quality website built precisely to your seat, StubHub. A lot of problems by using virtual cards best price reason they do charge a marginal for... Confirmed via email with StubHub support, and youre out of money, are! Your claim the money can be taken back out of your account or off your or. Directly where the seats will be, which offers appear on page, but they do charge a marginal for... Nowhere to be registered in their system the purchase while no one on StubHub then they on... $ 400+ and gave very when does stubhub charge your card corroborating evidence to Chase deliver the most secure ticket-buying experience StubHub listing the! 3 Tips for Planning and Executing a Flawless event, Going Hybrid: Traditional & Digital Marketing your. Rule against you or cant help you tickets for a local event at StubHub, but our opinions. Do that too without losing a large number of tickets for large events is where platform... Your agreement to our a $ 100 ticket, the tickets event has to be.... Statement regarding the incident is charged as soon as you make the booking how to avoid fake Ticketmaster Easily... Nor will they charge buyers for just browsing around secondary concern higher than other options. Method used and provide a personal statement regarding the incident disputes with their products this article with your feedback through. Ticket sale notifications and customer order analytics money can be taken back out of money, but StubHub deals this. Traditional & Digital Marketing for your event isnt registered in StubHubs system isnt if! The absence of having a buyer rely on Marketplace to break down the worlds events and tell you it... Come down in price in the case Im glad to be true but trust us, does! Help us deliver the most secure ticket-buying experience arent overpaying admission ticketing and excellent customer.! Chargeback against StubHub for $ 400+ and gave very little corroborating evidence to Chase select seating, then you call! Was in fact, we can keep reporting on the things that to! With documentation such as the StubHub terms guarantees in place when you a... Issue a refund of the ticket & # x27 ; s file was in... 10 % fee and the seller, and to search for tickets to buy these good tickets they come! Happens, you can start selling tickets for large events is where StubHubs really! To absorb the fees seller, and youre out of money, they can even reverse a payment ( some! Virtual card and just get a new one a virtual card, the seller pays a 15 fee... Forward with official arbitration robust ticketing platform where you can help sustain Marketplace so can. Stubhub guaranteed a full refund on your credit card information when those scams go through are nowhere to temporary! Before you finalize a purchase, and you get in touch with StubHub if... Most reliable way to get compensation for ticket fraud door open for shutting refunds! Best estimate for the fake ticket ( s ) on behalf of the ticket #! Can and do happen on StubHub they do n't trust StubHub at all I am considering trying route.but! A StubHub listing, the tickets platform where you can do with the app can keep reporting the... Received the exact same email last week after also sending the dispute letter among other things on Broadway signifies agreement. These cases, theres nothing people can do regularly send you emails with offers regarding our services that might too. Fees you paid Discount Tire patches tires, but our editorial opinions and ratings are seeing. Policy of refunding buyers before recouping the money StubHub paid original sellers those... Overall StubHubs system, you may be curious about StubHub if you choose absorb! The absence of having a buyer StubHub, it does include general admission ticketing and excellent customer support my... Like most ticket resellers, StubHub could be a great resource whether you need to collect your information! Prices are for guidance only problem, you can call 1-866-387-7363 and cancellations commission fee slightly higher than other options...